Managed Services and Support from Thinsolutions
Your IT infrastructure is a strategic asset and network performance is a critical concern.
When your network goes down, you experience not only the repair cost, but the much larger
cost of lost productivity throughout your organization. Thinsolutions MSP Essential network
monitoring prevents failure by notifying your IT department before downtime happens.
For a low monthly cost, you will have the peace of mind of knowing that Thinsolutions
is monitoring your network 24 x 7. You can be confident that your network devices and
applications are running smoothly.
MSP Essential is a Web-based application that monitors the availability of devices
and applications. If any monitored component performs outside of acceptable limits,
notifications are sent via e-mail or pager. MSP Essential also provides detailed performance
reporting for capacity planning and predictive analysis, including role-based views for both
business and technical users.
Network Availability Monitoring
You can have peace of mind that we have everything under control.
After inserting unobtrusive probes into your network, Thinsolutions constantly monitors
availability and performance of all key network elements against a vendor neutral framework
of international standards and practices. If any element of your network exceeds the boundaries
of acceptable limits, our state-of-the-art Network Operations Center immediately notifies the
appropriate technical consultant.
Spend your time on your core competencies, not wading through reams of event logs.
Rest assured that Thinsolutions MSP Essential will notify you if any exceptions need attention.
Web Based Digital Dashboard
Many organizations spend a majority of IT time on work that is low-level
and repetitive, but critical for security and system performance.
Successful
organizations, however, focus their efforts on activities that address their core goals
and objectives.
Thinsolutions MSP Essential automates the management of repetitive, but necessary tasks.
Using the MSP Essential web-based digital dashboard, you can quickly review the entire
network for actual or emerging risks. Intuitive drill-down features allow you to focus
on the exact cause which saves hours of hunting and guessing.
The MSP Essential digital dashboard allows site administrators to customize thresholds
and view real-time availability and utilization reporting.
Real-time Event Notification
Thinsolutions MSP Essential provides you with immediate notification of an alert
status, enabling a proactive, rather than reactive approach by your IT staff.
As a back up, the Thinsolutions Event Notification system provides a three tier
escalation notification in the event that the first notification is missed.
By setting thresholds, you will have the ability to predict and eliminate problems before they
ever affect your network. Thinsolutions provides a library of internationally accepted standards
and best practices to help you solve business-critical network performance problems
before they become major issues.
Notifications can be sent via email, page, or SMS and users can customize their
notification preferences for evenings and weekends.
Utilization Reporting & Decision Support
Whether you are expanding your business, rolling out a new application,
or rationalizing your IT spending, you need accurate information to make effective,
strategic decisions that provide a proven, measurable return. Thinsolutions provides
you with invaluable historical data regarding your their network, allowing you to make
informed business decisions. You can identify trends and focus your efforts on the issues
that need to be managed.