"After years of putting up with unstable computer systems
and software that wasn’t fully utilized, we have finally
gotten to the point, working with the professionals at
Thinsolutions, where our system is stable and utilized to
our fullest extent. The staff at Thinsolutions has been
very accommodating to our needs and straightforward to our
questions. It is a relationship that our firm hopes will be
long lasting."
- Mark Rowland, President,
Rowland Connelly & Associates
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Hosting Services
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Home > Hosting
Overview |
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| Thinsolutions provides the following hosting plans:
Shared hosting
This is the most basic and inexpensive of hosting alternatives. Shared Hosting customers securely share a web server with other hosting customers to achieve cost savings.
Shared hosting customers share a web server with numerous customers host their websites on one server, sharing the cost of an Internet connection that's generally faster and more secure than dial-up connections. An range of basic bundled services at a low monthly fee makes this a popular choice for first-time webmasters. Shared Hosting is not appropriate for large amounts of storage or bandwidth. Flexibility is limited.
Managed hosting
Customers who want full control over their operating system choose Managed Hosting. Thinsolutions owns, installs, maintains and monitors the hardware and hosting facilities. This frees customers to work on their business, rather than dedicating their time and resources to building and constantly maintaining an infrastructure.
Although a seemingly expensive hosting alternative, managed hosting is a smart investment for those needing 100% uptime, responsiveness and a high-end infrastructure. The cost of building and maintaining these capabilities internally would cost a fortune.
Colocated hosting
For webmasters who desire complete control over their server, colocated hosting is an option. The provider offers only space for a server on their rack and usually a low performance bandwidth. The customer is responsible for everything else — purchasing, configuring and maintaining the physical hardware (servers, firewalls, etc.), software and the operating system.
Setting up and maintaining a colocated server is not a simple undertaking. It demands that the customer have a great deal of IT expertise and time. Any extra services or assistance by the provider also incurs extra costs.
Thinsolutions Hosting Facilities:
Managed multi-homed, Tier 1 network
World-class data centers with redundant power and HVAC systems
Monitoring & Issue Response
Standard monitoring (ports and services)
Immediate response to Monitoring Down Events
Email/Pager Alerts
Notification preferences and standard response specifications
Reporting
Online Ticketing
Detailed Backup Utilization
Bandwidth Utilization
Server & Device Administration
ASP licensing on key components
Optional high availability server capabilities
Managed Security
Automated OS patching
Optional managed firewall device
Optional Managed VPN access
Optional third-party security audit
Optional dedicated Intrusion Detection
Security and Access
24/7 security management via the Security Operations Center (SOC)
Remote camera monitoring 24/7, backed by digital recordings on file for 45 days
Access to equipment area 24/7 days via card key and pass code only
Escort services 24/7 at sites with non-secured equipment areas
Locking cabinets and/or cages
Full CCTV surveillance
Falcon equipment monitoring system supported by Switch and Data’s 24x7 operations center
Power Infrastructure
120/208V AC and -48V DC available
100% generator backup
Generator capacity 600-2000 KW
Size of fuel tank 1,000 to 2,000 gallons
Generator both auto start and auto transfer. Isolation bypass feature on automatic transfer switch
Minimum 24-hour run time fuel capacity Two-hour response for fuel delivery
UPS backup power
Voltage output 480 transformed to 120/208 V
-48 Volt DC Battery Plant
1200 amp expandable to 4800 amp
2-hour battery reserve non-redundant, 4 hours redundant
"True" A/B power feeds
Grounding in accordance with NFPA 70
Environmental Controls
Under-floor cooling provided by computer-room grade equipment
Cooling not less than 150 BTU/h per square foot with an N+1 redundancy
Temperature is maintained at 72 degrees F dry bulb at ASHRAE 1%
In the event of a power interruption HVAC systems (and entire facility) operate on diesel generators
30% to 60% humidity non-condensing. Humidity control delivered through ATS/Liebert units via infra-red humidifier
Fire Detection and Suppression Systems
Pre-action sprinkler rated for telecommunication equipment/computer room
Integrated smoke/heat detector system
Under-floor leak detection system
Hosting Terms:
Hosting often uses its own language, or languages, comprised of acronyms, proprietary names and terms that have been granted new meanings. For some it's a first language. For others it's an entirely new language. This abridged glossary is designed to assist in "translating" the more common hosting terms into more common language.
Apache
One of the world's most popular Web server programs, Apache was built by a group of open-source programmers and is often used because of its outstanding performance, strong security features and the fact that it is free.
Application Infrastructure
The software components that your custom application relies on for its functionality. Examples include web servers, application servers and database servers.
Bandwidth
The amount of data that can be transmitted at a given moment to a server. The higher your bandwidth, the larger amount of traffic your site can handle at one time.
CGI
Short for Common Gateway Interface, a small script that processes data taken from the user (such as from a form application).
Cgi-bin
The directory on a web server where CGI scripts are stored.
DDoS
Short for Distributed Denial of Service Attack, the most common form of attack on network devices. It overwhelms a network by monopolizing its bandwidth by flooding it with information from multiple hosts, thereby preventing legitimate network traffic.
Device
Refers to the individual hardware components that make up a unique hosted configuration. This includes servers, firewalls and load balancers.
Firewall
A piece of security software or hardware designed to protect web servers. They are typically used to protect sites from hacker attacks/unauthorized access.
FTP
Short for File Transfer Protocol, a method of allowing remote users and Web servers to exchange files.
HTML
Short for HyperText Markup Language, the language by which web servers and client browsers communicate. All server-side functions (such as database processing), although they may be performed in another language, must eventually be output back to the user in HTML.
HTTP
Stands for HyperText Transfer Protocol, the protocol by which HTML files move across the Internet. HTTP requires a client browser and an HTTP server (typically a web server).
IIS
Short for Internet Information Server, Microsoft's server software for Windows NT/2000.
IP
Short for Internet Protocol, which designates the format of "data packets" that are used to exchange information over the Internet.
Load Balancing
Distributing data across a network of servers in order to ensure that a single Web server does not get overloaded with work, thereby affecting performance.
Managed Backup
Refers to the copying of data for the purpose of having an additional copy of an original source, specifically storing data on separate tape media not located on the server. If the original data is damaged or lost, the data may be copied back from that source.
Name Server
A server responsible for translating domain names and IP addresses.
NOC
Short for Network Operations Center, a hosting company's "home base," so to speak. The NOC is usually where most administration, technical support and physical server storage takes place.
RAID
Short for Redundant Array of Independent Disks, a method of data protection/backup. Data is stored over a number of servers so that information will still be accessible if a piece of hardware/software crashes.
Scalability
The ability of a piece of software or hardware to expand/grow as necessary.
Service Level Agreement (SLA)
A formal written agreement made between two parties: the service provider and the service recipient. The SLA itself defines the basis of understanding between the two parties for delivery of the service itself. The document can be quite complex, and sometimes underpins a formal contract. Generally, an SLA should contain clauses that define a specified level of service, support options, incentive awards for service levels exceeded and/or penalty provisions for services not provided.
SQL
Short for Standard Query Language. A standard protocol used to request information from databases. Servers that can handle SQL are known as SQL servers.
SSL
Short for Secure Sockets Layer, a protocol developed by Netscape to handle and protect confidential/sensitive information required for e-commerce transactions (like credit card numbers). SSL addresses usually begin with 'https'.
VPN
Short for Virtual Private Network, a private communications network usually used within a company, or by several different companies, to communicate over a public network.
Web Hosting
Web hosting is a service that allows users to post web pages to the Internet. A Web host, or hosting service provider (HSP), is a business that provides the technologies and services needed for Web sites to be viewed on the Web.
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