MSP
Essential |
MSP Select |
MSP
Comprehensive |
Feature |
Benefit |
 |
 |
 |
Network Availability Monitoring |
Peace of mind that all the bases are covered |
|
|
|
Predictive Analysis |
Prevent problems before they happen |
|
|
|
Web-based digital dashboard |
Save time by managing the exceptions |
|
|
|
Real-time event notifications |
Quick and accurate issue resolution |
|
|
|
Historical utilization reporting |
Base your decisions on the facts |
|
|
|
|
Web-based helpdesk |
Keep track of all service requests and the current
status |
|
|
|
Web-based knowledge base |
Self-help access to an extensive database of known
solutions |
|
|
|
Hardware & software inventory |
Analyze and reduce costs and risk |
|
|
|
Software patch management |
Reduced security risk, Increased productivity |
|
|
|
Centralized software deployment |
Reduced deployment cost |
|
|
|
|
Thinsolutions technical support |
Access to our entire team of knowledge and experience |
|
|
|
Increased service priority |
Faster resolution = lower cost & increased
productivity |
|
4 Hrs |
|
Remote desktop support |
Faster resolution = lower cost & increased
productivity |
|
2 Hrs |
|
Scheduled onsite service |
Our certified technicians can overcome demanding
obstacles |
|
|
|
Emergency or after-hours Service |
We've got you covered no mater what - Period! |
|
4 |
12 |
Backup test restore |
Verify that Backup system actually works |
|
4 |
12 |
Virtual CTO meetings |
Strategic direction delivered by a seasoned technology
executive. |
| 20 |
20 |
20 |
Key Network Elements (KNE) |
The vital components of your network |
| $250 |
$1,750 |
$2,625 |
Additional 10 KNEs |
Expand your peace of mind, reduce risk |
| $499 |
$540 |
$540 |
Onetime setup fee |
Waived if upgrading |
|
| $1,850 |
|
|
Full network health assessment |
Exhaustive analysis provides baseline for improvements |
|
|
Required |
Network health certification |
Confidence, Peace of mind, Quantifiable value |
|
| Estimated Monthly Recurring Charge |
| $499 |
$3,500 |
$5,250 |
12 Month term |
Flat monthly price is easy to budget. It's
like a health insurance plan for your network. Minimize the time spent on low value
maintenance and gain the opportunity to focus on your orginizations' core activities. |
| $449 |
$3,250 |
$5,000 |
24 Month term |
| $399 |
$3,250 |
$5,000 |
36 Month term |
