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"With Thinsolutions Managed Services I can accurately
budget my IT expense month to month. Before, every time we
had a crisis, my budget went out the window. Now I've got
fiscal control."
-Joan Mascol, Administrator/Bookkeeper,
Cavitch, Familo, Durkin & Fruitkin |
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"The average $4M SMB experiences 2 hours of downtime
per week, which can equate to approximately $2000 per
hour."
- Gartner Research
"6 to 10 days of each employee's annual
productivity are lost to technology problems."
- US Census Bureau |
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Your IT infrastructure is a strategic asset; therefore network
performance is a critical concern. When your network goes down, you experience not only
the repair cost, but also the larger cost of lost productivity throughout your
organization.
Thinsolutions MSP Essential network monitoring solution prevents failure
by notifying your IT department before it happens. For a low monthly cost, you will have
the peace of mind of knowing that Thinsolutions is monitoring your network 24 x 7. You can
be confident that your network devices and applications are running smoothly.
MSP Essential is a Web-based application that monitors the availability of devices and
applications. Notifications are sent via e-mail or pager if any monitored component
performs outside of acceptable limits. MSP Essential also provides detailed performance
reporting for capacity planning and predictive analysis, including role-based views for
both business and technical users. |
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Network Availability Monitoring
You can have peace of mind
that we have everything under control. After inserting unobtrusive probes into your network,
Thinsolutions constantly monitors availability and performance of all key network elements
against a vendor neutral framework of international standards and practices. If any element of
your network exceeds the boundaries of acceptable limits, our state-of-the-art Network
Operations Center immediately notifies the appropriate technician.
Spend your time on your core competencies, not wallowing through reams of event logs. Rest
assured that Thinsolutions MSP Essential will notify you if any exceptions need to be managed. |
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Web Based Digital Dashboard
Many organizations spend a
majority of IT time on work that is low-level and repetitive, but critical for security and
system performance. But, successful organizations focus their effort on activities that add
value to their core goals and objectives.
Thinsolutions MSP Essential automates the management of repetitive, low value tasks. Using
the MSP Essential web-based digital dashboard, you can quickly review the entire network for
actual or emerging risks. Intuitive drill-down features allow you to
focus on the exact cause which saves hours of hunting and guessing.
The MSP Essential digital dashboard allows site administrators to customize thresholds and
view real-time availability, and utilization reporting. |
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Realtime Event Notification
Thinsolutions MSP Essential
provides you with immediate notification of an alert status, enabling IT staff to become
proactive rather than reactive. As a back up, Thinsolutions provides a three tier escalation
notification in the event that the first notification is missed.
By setting thresholds, you will have the ability to predict and eliminate problems before
they ever affect your network. Thinsolutions provides a library of internationally accepted
standards and best practices to help you solve business-critical network performance problems
before they become major issues.
Notifications can be sent via email, page, or SMS and users can customize their
notification preferences for evenings and weekends. |
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Utilization Reporting & Decision Support
Whether you
are expanding your business, rolling out a new application, or rationalizing your IT spending,
you need the accurate information to make effective, strategic decisions that provide a
proven, measurable return. Thinsolutions provides you with invaluable historical data regarding your their network,
enabling you to make informed business decisions. You can identify trends, and focus your
effort on the issues that need to be managed.
Click here to view a sample MSP Essential Executive
Summary Report. |
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